Engage your teams, enhance your expertise
Facilitate collaboration, centralize knowledge, and optimize intervention management
InUse Engage centralizes and streamlines communication between operators, technicians, and machines with collaborative tools and ilean generative AI.
Simplify intervention management, leverage field expertise, and ensure seamless collaboration for improved operational efficiency.
Transform field operations.
Maximize impact with Engage.
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Intelligent, accelerated, and connected collaboration
Centralized communication
Capitalization of expertise
Human-machine synergy
Borderless collaboration
360° vision
Consolidate collaboration for maximum efficiency
Centralize all communications in a single platform and speed up incident resolution with generative AI.
- A unified user portal for simplified access to essential information
- Reporting assistant to automate and structure reports
- AI-powered troubleshooting for rapid incident resolution
- Intervention planning by team, site, and machine
Expertise capitalization and sharing
Leveraging field expertise as a driver of efficiency.
- Capture and structuring of field feedback
- An evolving and continuously enriched knowledge base
- Enhancing decision-making through a shared knowledge base.
Ongoing skill development for teams, with quick access to best practices, to accelerate new employees’ performance and raise operational standards.
Human and machine: a powerful synergy
With InUse Engage, connect machines and teams to enhance productivity and working conditions :
- Time savings and reduced disruptions with automated recommendations
- Connected machines supporting operators with real-time equipment monitoring
- Improved working conditions through better management of operations and interventions
Borderless collaboration
Break language barriers and facilitate global communication :
- Automatic translation of messages and reports for optimal understanding
- A multilingual assistant to streamline communication in over 15 languages
- A unified interface for smooth collaboration between international teams
360° vision and customer insights
Gain full traceability of interventions and deeper knowledge of your equipment and customers :
- Historical tracking of tickets and interventions to anticipate needs and prevent recurring issues
- Interaction analysis for continuous improvement of customer and employee satisfaction
- A comprehensive 360° view of customers and equipment with a complete intervention history
Digital services for optimized collaboration
Seamless collaboration enhanced by AI and smart tools.
AI-optimized collaboration
Reduced resolution times
Continuous improvement with enriched data
Centralized portal and smart ticket management
Unify all communications in a single access point and efficiently track requests to accelerate incident resolution.
AI-enhanced knowledge base
Capture, enrich, and share field expertise with intelligent recommendations for continuous skill development.
Multilingual assistance and global collaboration
Facilitate international teamwork with seamless communication and automatic translations in 15+ languages.
Report automation and actionable insights
Generate precise reports and gain AI-driven predictive analytics to optimize decision-making.
Maximize your ROI.
Discover how our solution enhances performance and boosts profitability.
Let’s explore the key drivers to maximize your efficiency—together!