Pellenc ST had had a digital transition strategy in place for a number of years already, and the smart recycling specialist was looking to enrich and digitalise its services offering to improve quality and performance in its clients’ sorting centres.
This process provided a solution to two of Pellenc ST’s goals, serving to consolidate its commitment to upholding the circular economy, and helping it stand out from the competition.
As a result, Pellenc ST reached out to InUse and its MRM (Machine Relationship Management) solution to fulfil this dual objective.
Equipped with a smart, collaborative, white-label IIoT 4.0 platform, the Pellenc ST teams are able to offer new services tailored to their equipment.
Machine performance and maintenance data is collected, synthesised and analysed, allowing them to offer targeted interventions and diagnostics as part of an overarching performance policy:
Pellenc ST’s expertise backed by the InUse MRM solution lent the company’s services a digital dimension. To date, the app is included in several service contracts to further improve the support package that Pellenc ST offers its clients.
“ We now have real-time visibility of over 200 connected machines, which allows us to take a proactive approach to coaching our clients in how they use their equipment, and building a bond with them on a daily basis. It’s a high-impact differentiating factor that lets us stand out in how we sell, and in our sales, which are increasingly recurring. ”
Jean Henin, CEO
About Pellenc ST :